Does New Balance Deliver to Puerto Rico?

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Shipping items you purchase from the New Balance store to Puerto Rico used to be a hassle, but that’s no longer the case. This post details a straightforward process for receiving your orders from the New Balance store.

The key lies in using MyUS, a package forwarder that will accept your New Balance store orders and forward them to your doorstep in Puerto Rico.

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New Balance is a renowned brand for producing high-quality athletic footwear and apparel. With a vast customer base, it is essential for the brand to reach out to customers across different regions. One such region, Puerto Rico, has a significant population of active individuals who are interested in New Balance products. In this article, we will delve into whether New Balance delivers its products to Puerto Rico, providing all the necessary details for potential customers in the region.

Delivering to Puerto Rico

For Puerto Rican residents who are eager to purchase New Balance products, it is a relief to know that the brand does indeed cater to their needs. New Balance recognizes the demand and popularity for its products in Puerto Rico and has developed a reliable delivery system to fulfill customer orders in this region.

Ordering Process

To ensure a seamless shopping experience, New Balance has a user-friendly website that allows customers to place orders easily. When you visit the New Balance online store, simply select the desired products, add them to your cart, and proceed to checkout. During the checkout process, you will be required to enter your shipping address, which includes Puerto Rico as an available option. Rest assured, all information submitted is encrypted and securely handled to protect customer privacy.

Shipping Rates and Timeframe

New Balance offers standard shipping to Puerto Rico, with transparent shipping rates and estimated delivery timeframes. The cost of shipping to Puerto Rico may vary depending on factors such as order value, weight, and size. However, the exact shipping charges can be conveniently calculated and displayed during the checkout process. As for the delivery timeframe, New Balance strives to deliver orders to Puerto Rico within a reasonable period, typically within 7-14 business days. Please note that actual delivery times may vary due to reasons beyond the control of New Balance, such as customs procedures or unforeseen circumstances.

Customer Support

New Balance understands the importance of excellent customer support, especially when it comes to resolving any queries or concerns related to orders and deliveries. They have a dedicated customer service team that is readily available to assist customers from Puerto Rico. Customers can reach out to New Balance through various channels, such as email, phone, or live chat, to seek information or resolve any issues they may encounter.

Returning Products

In the rare event that a customer from Puerto Rico is not satisfied with their purchase, New Balance has a comprehensive return policy in place. Customers are eligible to return products within a specified timeframe, provided that the items are in their original condition with all tags attached. To initiate a return, customers can contact New Balance’s customer service team, who will guide them through the process and provide specific instructions.


New Balance acknowledges the demand for its products in Puerto Rico and ensures that customers in the region can purchase and receive their desired products hassle-free. With a straightforward ordering process, transparent shipping rates, a reasonable delivery timeframe, dedicated customer support, and a comprehensive return policy, Puerto Rican customers can confidently shop for their favorite New Balance products. So, whether you are an athlete, a fitness enthusiast, or simply looking for comfortable and stylish footwear and apparel, New Balance is just a few clicks away from reaching your doorstep in Puerto Rico.

Our Recommended Shipping Forwarder: MyUS will forward your packages to any city in Puerto Rico, including cities such as: Puerto Rico.